XM Fax System and Cloud courses

This course covers administration of an XM Fax Cloud account as well as SendSecure administration.
Topics Covered:

XM Fax:
  • Overview
  • Configuring Your Enterprise
  • Creating Groups and Profiles
  • Creating and inviting users
  • Ordering, Porting, and Assigning Numbers
  • Managing Coversheets, Destinations, and Notifications
  • Routing Faxes
  • Monitoring Activity and Generating Reports
XM SendSecure:
  • Overview
  • General Settings
  • Personal Settings
  • Creating Email Templates
  • Managing Security Profiles
  • Creating Personal and Enterprise Links
At the end of the course, the viewer will be comfortable administering an XM Fax/XM SendSecure cloud account

This course is designed for partner technicians that install and maintain XM Fax premise based systems.

Using a combination of lecture, demonstration and presentation technicians learn the technical fundamentals of XM Fax, including:

  • XM Fax overview and fundamentals
  • Installing XM Fax
  • XM Fax configuration
  • Maintenance & Troubleshooting.

After completion of this course, a technician should be prepared to install an XM Fax system, integrate it within it's environment, and perform maintenance and repair tasks. 

This is a continuation of the XM Fax 9.0 Administration course. XM Fax Administration is a prerequisite for this course.

Using combination of tutorials videos, documentation, which is supplied to the student as a printable PDF file, the student completes the following tasks:

  • XM Fax Review
  • System architecture
  • System and Site Configuration
  • System Maintenance & Troubleshooting
  • Upgrading the System
This course should make technical staff comfortable performing more complicated XM Fax 9.0 Administration tasks.

Using combination of tutorials videos, documentation, which is supplied to the student as a printable PDF file, the student will learn about the following subjects to an overview level:

  • Overview & Basic Concepts
  • Using the Management Interfaces
  •  Managing users
  • Managing Fax flows
  • Sending and Receiving Faxes
  • System & Site Maintenance

By the end of this course, the technician will be familiar with administration of the XM Fax 9.0 system, and be able to perform the most common administration tasks.