This is the first course in the CX-E Administrator track and included in the both Specialist Certification Courses.
Using combination of tutorials videos and documentation, which is included in the course, the student will learn the following tasks:
- Using the Administration Utility
- Understanding CX-E Features
- Understanding mailbox types
- Subscriber and Class of Service mailbox administration
- Creating Automated Attendants
- Configuring MWI, Callouts, and Notifications
- Using the Reports Utility
- Fundamental system configuration
- Basic System Support